Managing Our Own Patient
Expectations
(as aired on
HealthLink on
Air -- January through March
2008)
This is the 5th tip in a
series about communicating
better with our doctors.
.................................
Understanding that
your doctor will spend
only 10 or 15 minutes
with you, it's
important to maximize
your
communications by
managing your own
expectations.
I’ve mentioned before a book by
Dr. Jerome Groopman called How
Doctors Think. Doctor
Groopman describes the many ways
even an excellently trained and
long experienced doctor can make
errors during the diagnosis
process – and the bottom line is
that doctors are human beings –
they can’t be 100 percent
correct, 100 percent of the time
– and we patients need to be
aware of that.
Understanding, then, that
diagnosticians won’t always be
100 percent accurate, it’s up to
us patients to make sure they
are accurate with us! According
to Dr. Groopman, the best
question to ask a doctor who has
just given you a diagnosis is:
What else
can it be?
And we’ve talked about that
question in the past, so instead
of exploring that question
further, I'll use it as a
springboard for the next
question – one to use while you
are exploring possible
treatments.
Most of us, after being told
we have some disease or
condition, simply ask, "and how
do we treat it?" The doctor will
provide at least one answer,
possibly more, and sometimes
he’ll say "I think your best
treatment option is such and
such."
Here’s the problem. Any given
diagnosis may have two, three,
or a dozen treatment options.
Some will treat symptoms, some
will cure a disease or
condition.
It is incumbent upon our
doctors to tell us what all
of them are – but – it is not at
all unusual for one or more
options to be left out of the
conversation. There may be new
options the doctor isn’t aware
of, there may be a treatment the
doctor just doesn’t think will
work for you… some doctors will
get comfortable that one
treatment works better than
another or one they believe will
be most effective – and they may
forget to tell you about others.
Or sometimes they are just in a
hurry.
One option that may be left
out is having no treatment at
all! and yes, that is always a
choice even if neither you nor
your doctor is willing to
consider it.
A sharp patient wants to know
all her options. So the question
to remember today is,
Doctor,
what are all my options?
What other options are there?
Let your doctor list them,
hopefully with some pros and
cons, and if there are more than
two or three, write them down.
And don’t forget, unless you
are in an emergency situation,
you don’t have to commit to a
treatment plan right then and
there. In fact, it’s a good idea
to take some time to consider
your options.
Next we’ll talk about what to
do once you are made aware of
all the options. You’ve got some
decision making to do – in order
to manage your own expectations
about outcomes.
Link here for a master list
of tips in this series.
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Trisha Torrey is Every Patient’s
AdvocateTM.
She offers no medical advice,
but empowers those who
want to learn more about
diagnosis and treatment options
by
providing useful tools and
resources.
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